Frequently Asked Questions (FAQ's)
Access to the library
Who is eligible to use the library? KFSHRC Hospital Employees and staff Do I need to register with the Saudi Digital Library (SDL) to access the Library? No, you don’t need to register with the (SDL) to access the Library, you can access the Library directly by going to the Library website. Do I need my student ID to check books outside the Library? Yes, you will need to show a valid KFSHRC Hospital ID to check out library books. How do I contact the library? Phone: 31820 Email: librarian@kfshrc.edu.sa For specialized services you may also submit an Ask a Librarian Form Access to the library Who is eligible to use the library? KFSHRC Hospital Employees and staff Do I need a library card? No, you do not need a library card to access Library Services. What are the library's opening hours? Please check the library Opening Hours Where is the library located? The library is located in the KFSHRC Building.
Finding information and resources
How do I access the library catalogue? The library catalogue is available online. For tips on searching, consult the Search Databases or contact the library What is a database and how do I access one? A database is an organised collection of information stored electronically. In the context of Library Services, database resources include journal articles, reports, statistical surveys and research findings. The library subscribes to a wide variety databases, many of which include full text content. These can be accessed via the library's databases section. Can I access journals online? Yes, you can access individual journals and journal articles online via the Library E-Journals Finder. Can I access the library from outside the Hospital (remotely)? Yes, you can access the Library from outside the Hospital (remotely). For Hospital staff by using the same user name and password that they use to access the by using their email credentials. Can I suggest material for purchase? Yes. You may submit a Purchase Recommendation Form Can library staff help me locate information or resources on a particular topic? Yes. Contact the library to discuss your needs or submit an Ask a Librarian form.
Borrowing
| Books | |||
|---|---|---|---|
| Patron Type | Loan Period | Number of Books | Renewals |
| KFSHRC Undergraduate Student | 14 Days | 5 | 1 |
| KFSHRC Continuing Ed | 14 Days | 5 | 1 |
| KFSHRC Post-Graduate Student | 30 Days | 5 | 1 |
| KFSHRC Faculty | 30 days | 5 | 1 |
| KFSHRC Staff | 30 Days | 5 | 1 |
| Newspapers & Magazines | ||
|---|---|---|
| Patron Type | Loan Period | Renewals |
| All Users | No | No |
| Reserve Materials | ||
| Anyone with a valid KFSHRC ID card | 1, 2, 3,or 4 hours as specified by faculty / instructor | Yes, if no one is waiting. |
| Audio and Video Materials | ||
|---|---|---|
| Patron Type | Loan Period | Number of Books |
| KFSHRC Undergraduate | Audio and Video Materials: 3 days (Limit 3 items of each format) | No |
| KFSHRC Continuing Ed | Audio and Video Materials: 3 days (Limit 3 items of each format) | No |
| KFSHRC Post-Graduate Student | Audio and Video Materials: 3 days (Limit 3 items of each format) | No |
| KFSHRC Staff | Audio and Video Materials: 3 days (Limit 3 items of each format) | No |
How do I renew a book?
Students, faculty, and staff can renew your library books by going to the Library website, clicking on the book section, and log to the system on the top right corner “log in to your account”
How many times I can renew the library books?
The KFSHRC staff & Employees can renew library books one time only through the system, after that they must bring library books to the library for any additional renewals.
Can I reserve a book that's on loan?
Yes, you can by logging into your library account then search for the book then click on "Place hold" in the Menu on the right, once the book is returned you will be notified by email and you need to visit the library to pick the book within 1-2 days.
How do I return books?
Books can be returned in person only. Books may be returned to the circulation desk at the Library.
What do I do if I have lost or damaged a book?
You should contact the Library immediately if you think you have lost a book and library staff will investigate.Charges may apply
Are there any library fines?
Currently the library does not generally charge overdue fines. Replacement cost may be charged for lost or damaged items.
Help and advice
Where can I get advice about copyright?
KFSHRC Employee & Staff may contact the Library for any copyright related questions.
Where can I locate password information?
You may contact the Library for any databases related password
How I can recommend a book or a journal?
You can fill our Purchase Recommendation Form
Interlibrary loans
What if the library's collection doesn't have what I am looking for?
The library offers an Interlibrary loan service to eligible KFSHRC Staff & Employees to borrow items not held by the Library, submit an Interlibrary loan request form.
Using computers and library equipment
Can I use the Internet at the library?
There are a number of computers with Internet access available for use by patrons at the library. Before use, patrons are asked to sign in using their KFSHRC provided credentials. Please be aware of the Library's policy regarding Internet usage.
Can I photocopy at the library?
Yes, you can photocopy, scan, and print in the Library.